Mobile data capture in sales & field service

Employees face challenges where the supply chain ends, and field service goes the last mile to the customer. Transport drivers and customer service must adhere to a tight schedule, for which a smooth process is essential - delivering parcels or reading electricity meters, uploading the customer's signature in real time or transmitting readings to the headquarters. Effective time management is essential because customer service visits customers in several places every day.

With our mobile computers, employees in sales and field service are ideally equipped to master these challenges. Evidence for parcel delivery and services provided, route planning using GPS, real-time transmission of information to the central ERP system and efficient maintenance management thanks to communication with customer service are easily possible with our mobile devices.