Mobile data collection in sales & field service

Reach your destination quickly

When the supply chain ends and field staff go the last mile to the customer, it is all about the right technology. With its mobile computers, DENSO offers first-class mobile data entry (MDE) devices to complete the process on site with the customer as simply and successfully as possible. Whether by scan or keyboard input: with our handheld devices, your sales and field service staff are optimally positioned - and ready to deliver.

Spot on with the customer - thanks to mobile data capture

Especially in sales and field service, companies and their employees are feeling the rapid progress of globalisation - and the growing demands of customers that go along with it. Those who do not literally deliver the fastest here have no chance in competition. In order to score points with your customers, transport drivers and customer service alike have to keep to a tight schedule. And you know: Effective time management is then essential and is based above all on smooth processes. Errors, on the other hand, not only cost time, but can also trigger a chain of errors. Particularly when recording relevant data, precision should therefore be a priority in addition to speed when transmitting data. Qualitative technology often makes the decisive difference here and ensures that processes run smoothly. Whether delivering parcels or reading electricity meters: with devices from DENSO, users can upload the customer's signature in real time or transmit read readings to the head office.

Scan, transmit, process - lightning-fast and secure

With our mobile computers, employees in sales and field service are well equipped to master their daily routine. They can easily document proof of parcel delivery and services rendered, while reliable route planning using GPS ensures an optimised arrival time on site. In addition, some of our special devices for field service enable real-time transmission of information to the central ERP system. Not to forget: efficient maintenance management through direct communication with the customer service. Thanks to the ease of use of our devices, errors are almost impossible - perfect, therefore, for MDE. And also in terms of robustness, our MDE devices convince with first-class features.