Important Notice on Disinfection and Maintenance for DENSO WAVE AUTO-ID Products

Due to the currently expanding COVID-19 (novel coronavirus) infection, DENSO WAVE have recently received many inquiries on the disinfection of products. Therefore, we would like to inform you about the proper procedures.

Disinfection of DENSO WAVE Auto-ID products

Please note that usage of thinner and alcohol for cleaning is not advised as described in the care and maintenance part of the Operator’s Guide. The Operator`s Guide can be found in the package of all regular AUTO-ID products.

In consideration of the currently widespread novel coronavirus infection, DENSO WAVE performed a wiping test under its own test standards using 70% ethanol or 10 ppm to 80 ppm hypochlorous acid water in expectation of a certain disinfection effect. We wiped the outer surface of a handheld terminal, excluding the reading window, the dust proof plate and cables with a robot arm 1,500 times. As a result, we could visually confirm that there was no remarkable discoloration and colour fading of the housing surface.

Solutions: 70% ethanol/ 10 ppm to 80 ppm hypochlorous acid water/70% isopropyl alcohol/3% hydrogen peroxide

Applicable models: AUTO-ID product models selected by material and published on the DENSO WAVE website.

Important notes:

  • Do not apply any liquid on the reading window or the dust-proof plate. Do not let any liquid into holes and slits.
  • When wiping, be sure to use a soft cloth. If any liquid remains after operation, wipe it off with a dry and soft cloth.
  • This description does not guarantee the product specifications. Product degradation such as housing degradation may become apparent depending on the operation environment.

Proper Care of the AUTO-ID product (Excerpt from the Operator’s Guide)

Dirt on the handheld terminal and battery cartridge

Periodically wipe any dirt off the handheld terminals and battery cartridge with a cotton swab or similar soft object. The terminal should be treated with the upmost care so as not to be scratched or bent during a cleaning. Never use organic solvents such as alcohol, as this may cause the coated surface to come off.

Dirt on the housing

Wipe any dirt off the housing with a dry, soft cloth. If excessively dirty, wipe with a soft cloth that has been soaked in soapy water (always use neutral detergent) and wrung out thoroughly. Never use organic solvents such as alcohol, as this may damage the housing or cause paint to peel off.