Order management is one of the most important tasks in field service. Data must be recorded quickly and securely in order to process them in the next steps - for example, during a stocktaking at the customer's site for the reordering of goods. However, manual data entry is often time-consuming and can lead to errors. In addition, manual order management in the field service is no longer up-to-date in the age of Industry 4.0 and can lead to delays and customer dissatisfaction in the fast-moving business world. Efficient field services using mobile data capture devices speed up order processes and deliveries, increase customer satisfaction and boost productivity.
Our mobile data capture devices with direct interfaces to common ERP systems create significantly more overview, time and precision in data capture and processing in the field. In the blink of an eye, your employees can digitally capture all important data with our handy scanners and transmit it to your system in real time. This not only saves time and minimises sources of error, but also ensures your competitiveness in the long term. Because the process optimisations allow you and your employees to focus on the really important things again: The fast, high-quality service on site and the customer loyalty that goes with it.
To optimise order management in your field service, you need to rely on the right technologies. The benefits of our handheld scanners show how important mobile data capture is for efficient digital process management in the field:
- Faster, more secure data capture
- Real-time data
- Location-independent data access
- Improved communication
- Increased employee productivity
- Faster processing of customer orders
- Identify and avoid delivery bottlenecks in advance
- Prevent data capture errors
- Rugged hardware with ergonomic design
At a glance.
Foundation of DENSO Corporation
Consolidated net sales fiscal year 2022
Stock Exchange Listing Tokyo, Osaka & Nagoya
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