Easier customer retention

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Better services and customer experiences in distribution

Negotiating skills, good market knowledge and a good product: these are the three pillars of every salesperson. But in order for these to be used one hundred percent, everything else should run smoothly - such as the buying process or the data processing on site. Pen and paper have long since been discarded and can be replaced by digital solutions. It's good to have the right and, above all, perfectly running technology on or in hand: mobile computers and scanners from DENSO.

Customer loyalty through improved processes

The challenge

Digitalisation is also picking up speed in sales and field service - and it has to. Because documentation and data processing in particular can be of crucial importance when concluding a purchase, in order to avoid errors later on during delivery and handover in advance. With the right digital solutions, you can significantly improve the services of your employees at the customer's site - and thus also the customer experience. Long-term customer loyalty is then the deserved result of excellent service and modern technology. So offer your employees the ideal working environment with the tools they really need. Because if your employees can work quickly and precisely on site, you can also convince your customers of your company in the long term.

Mobile data capture device for efficient sales processes

Our solution

Mobile data capture devices can support your sales staff on site in many ways and make important work steps significantly more efficient. Our mobile data capture devices enable field staff to digitally capture all relevant data for a purchase transaction and transmit it to the merchandise management system in real time. In this way, data can be recorded quickly and accurately - with absolute precision. Not only does this minimise the risk of errors, but the customer data can be digitally archived automatically. This way, your sales teams maintain a precise overview of orders and customer information at all times and can act accordingly. In addition to use in the field, our mobile devices offer further functions such as proof of delivery or support in concluding contracts through simple signature options on the handhelds - for significantly more efficiency in order processing on site.

More success in sales and field service

Your advantages

DENSO's mobile data capture devices not only evolve your sales force into a data-driven point of sale, but also into an exemplary service point with numerous benefits for your company, your employees and your customers:

  • More efficient processes
  • Highest process reliability
  • Great time savings
  • Higher quality customer service
  • Real-time data
  • Error-free data capture
  • Improved customer satisfaction
  • Rugged hardware with ergonomic design

DENSO.

At a glance.

1949

Foundation of DENSO Corporation

164.000

Employees worldwide

$47,9 bn

Consolidated net sales fiscal year 2022

 

3

Stock Exchange Listing Tokyo, Osaka & Nagoya

190

Subsidiaries worldwide

DISTRIBUTORS.

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