Precise work instructions and quick agreements are among the most important prerequisites for optimum customer service in retail. The latter has a particularly strong impact on sales figures in retail. After all, your employees have to outdo the unlimited number of online alternatives and stationary competitors with excellent customer service. This can only be achieved with good advice and impeccable on-site service. The basis for this is efficient employee communication. Those who rely on the right technology here have the best chances of survival in the retail sector.
To ensure that retail processes run smoothly, every employee must receive and implement precise instructions. If the fast and secure transmission of data or tasks is already lacking here, the chances of survival in the highly competitive market dwindle. This is because, in addition to competitors from the retail sector, the numerous e-commerce alternatives are also increasing the pressure on retail stores. Are your employees already equipped with the right technology to communicate efficiently with each other?
"You can't not communicate" - but slowly, incorrectly and awkwardly. And that's where the big challenge in employee communication lies. Whereas in the past there was still a lot of "on foot" communication in the retail store, today technology is much more advanced. The reason for this is the increasing demands of customers: They want to receive fast and professional service in the store. With the help of mobile computers, employee communication and the idea of service can be combined. Thus, the integration of mobile devices in their own stores is the challenge that must be met by all retailers who want to remain such in the future.
The solution for improved communication and collaboration in retail is our mobile computers with Android operating system. Because extended by a corresponding app, our data capture devices can serve your employees as a mobile platform for efficient communication. Thanks to integration in your network, tasks, alerts, notifications as well as text messages can be communicated directly via the handheld terminal. Thanks to appropriate interfaces, our mobile data capture solutions can be connected to your on-site systems via WIFI, Bluetooth or radio, so that all data can be accessed in real time anywhere. So with our mobile computers, you have it in your hands to provide excellent long-distance and short-range communication in your retail stores, adapted to the specific working environment of your employees.
Reliable employee communication is one of the most important factors for success in retail. With our solutions in place, enhanced with an employee communication app, you and your employees will benefit from the following advantages, among others:
- Excellent long-distance and short-range communication.
- Real-time communication
- Coordination of tasks via mobile data capture devices
- Easy cross-store communication
- Traceability of every instruction
- More time for customer service
- Increased security on site
- Robust hardware with ergonomic design
DENSO.
At a glance.
1949
Foundation of DENSO Corporation
164.000
Employees worldwide
$47,2 bn
Consolidated net sales fiscal year 2023
3
Stock Exchange Listing Tokyo, Osaka & Nagoya
190
Subsidiaries worldwide
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