Efficient field service

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Strengthening the field service through Mobile data capture.

Lengthy processes in the field service are a knock-out criterion for companies in times of growing customer demands. However, those who rely on the right technology in good time can make the work of their field staff easier - for example, to optimise inspection procedures or to carry out the maintenance of equipment efficiently. Accurate data is then crucial for an efficient way of working. By using digital solutions such as mobile data capture, service levels and process efficiency in the field can be significantly increased - to the delight of employees, customers and management.

Qualitative fast field service

The challenge

Whether in small companies or large corporations: a quality service in the field is both a guarantee of success and a great challenge for every company. After all, processes have to run smoothly - and in plain language this means: timely and expectation-compliant order or service processing with precise transfer and use of data. Modern mobile data capture solutions can combine individual work steps and optimise the entire process chain. Error-free data capture forms the basis for all further steps and is thus an important starting point for optimising field services.

Mobile data collection solutions for solid processes on site

Our solution

Fixated on precision: For efficient processes at the customer's site, DENSO offers powerful scanners and mobile computers. The handy Data capture devices support, for example, precise stock counting, reporting and order processing in the shortest possible time - directly at the customer. With our mobile data capture devices, data is captured quickly and securely and transferred to the higher-level system via an interface. The best thing about it: the recorded data is available in real time, which means that field staff and the responsible department in the company can always act on the basis of the current data situation. In addition, our mobile data capture devices support employee communication - also in real time, of course. Field workers are thus not only guaranteed to rely on correct data and provide correspondingly reliable services on site, but also benefit from clearer communication.

Full control through modern technology

Your advantages

Optimise your field service with data-driven solutions from DENSO to create the best conditions for good business. The advantages of our hardware-based systems are summarised here once again at a glance:

  • Fast and accurate data capture on site
  • Real-time data processing
  • Location-independent data access
  • Avoidance of errors due to manual data entry
  • Increased efficiency
  • Improve employee productivity
  • Faster processing of customer orders
  • Identify and avoid supply bottlenecks in advance
  • Reduce labour costs for on-site inventories, etc.
  • Rugged mobile computers with ergonomic design

DENSO.

At a glance.

1949

Foundation of DENSO Corporation

164.000

Employees worldwide

$47,9 bn

Consolidated net sales fiscal year 2022

 

3

Stock Exchange Listing Tokyo, Osaka & Nagoya

190

Subsidiaries worldwide

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